Cidien Wrote:Those fucking bastards at Viz just basically stole my $15 ... Goddamn i'm mad.
I don't blame you for being pissed. I rented that Naruto DVD and it was awful. (The dub made my ears want to vomit.) I could've easily bought it myself, and would've been totally POed. In any case, after reading your post, I went to the VIZ website, clicked on their FAQs, and ended up at: http://www.cinderblock.com/faq.html
There, they stated the return policy permitted returns for any reason within 30 days as long as the item was in resellable shape. At first I thought this meant they'd take back unsealed DVDs that were in mint shape (!). But because that seemed too good, I checked the policy again, and down farther, they say DVDs are supposed to still be sealed. Rats. (Of course, that's typical, but ...)
Even though that's the policy, you might try getting Viz's contact info, and emailing them with your complaints. I'd be calm, argue the case clearly and succintly, and ask if they'll at least be agreeable to exchanging what you bought for the August release when it comes out. Mention you're a serious anime fan, buy a lot of anime, whatever, and are very disappointed with their product. Present yourself as a customer they would want to keep. (I mean, it's the truth, right?) If they give you trouble the first time, try again. Be sure to emphasize that it's not currently the norm to release anime dvds without a Japanese track and that the product was insufficiently labeled.
You never know. It's a longshot, but once a friend of mine got burnt by the Essex House in NYC (bad experience staying there); so I told her, screw that. Write to them and ask them to make it up you. She did, and got equivalent nights free in a top-grade room with a bunch of amenities tacked on.
In any case, yeah, Viz sure needs to burn; but maybe you can fight to keep from getting burned by Viz.
Of course, it's also possible you'll get nowhere ... 
(Hope not.)