A short update on the life and times of Zagatto

[Vicious]

The job is doing BlackBerry technical support for RIM.

Hmmmm . . . do you have a direct contact number? You're my new personal Blackberry support person.

Since the 2 guys who worked with me who actually knew Blackberries aren't there anymore, I am now supposedly the 'Blackberry expert' (says my manager). Even though I don't even know how to turn the damn things on. I hate those fucking things!!!! So my manager told me to take a class on them if I have to and they'll reimburse me. I'm hoping I get this other position I applied for within my company soon, so I won't have to deal with handhelds anymore.

If I do need to take a class on them, is there one that you or your company can recommend?