04-15-2005, 12:06 PM
That's why I've been on-off with Netflix for the last 1.5 years. After the initial signing up, Netflix made sure that I could not stay more than 2 mths. The checking in time is atrocious especially after the free 14 days trial or usually after the first paid month. On average of 3-5 days if you are lucky, if not, 7-10 days.
Basically, those who watch more than the allotted movies as per program (eg. 3 DVDs out i.e 3 dvds per week or whatever), you could easily see a significant slow down in checking in and delivery speed (delay shipping new movies out for a day or two). Check in Monday, ship out Wednesday.
I just rejoined a month ago coz a bonus mileage program for my star alliance airline. I'm guessing that Netflix has a record as per address so that they could modify the shipping/checking in times. Guess how many movies I got for the whole 4 weeks including the 14 days free trial.
Free Trial: 5 movies
2 weeks thereafter: 5
10 movies in 4 weeks, with one supposedly 'lost in mail'. -------> my A** because I sent 3 back in one priority envelope. Checked in 1st dvd 5 days later, 2nd dvd 8 days later. 3rd, CS said don't know and they could not verify since it's the warehouse workers that check the movies in.
Basically, those who watch more than the allotted movies as per program (eg. 3 DVDs out i.e 3 dvds per week or whatever), you could easily see a significant slow down in checking in and delivery speed (delay shipping new movies out for a day or two). Check in Monday, ship out Wednesday.
I just rejoined a month ago coz a bonus mileage program for my star alliance airline. I'm guessing that Netflix has a record as per address so that they could modify the shipping/checking in times. Guess how many movies I got for the whole 4 weeks including the 14 days free trial.
Free Trial: 5 movies
2 weeks thereafter: 5
10 movies in 4 weeks, with one supposedly 'lost in mail'. -------> my A** because I sent 3 back in one priority envelope. Checked in 1st dvd 5 days later, 2nd dvd 8 days later. 3rd, CS said don't know and they could not verify since it's the warehouse workers that check the movies in.