I love this seller. Never had a problem with him before. I've brought multiple times from Seth and Paula through ebay and through the sphiatt.com site. He usually ships the next day and sends out an e-mail w/ a tracking number. If you order with the free shipping, it is media mail, which usually takes a week to arrive. I think he's really trustworthy. Twice I have had bad disks that needed replacement. He sent me replacement disks free of charge. And one time, I had a really bad set and decided I didn't want to bother with it.. he refunded me my money through paypal. And there was also another time when my package was lost (the tracking thing never updated that it was sent to my apartment) and I was sent another package free of charge. I don't think they're that great w/ answering e-mails because they are so busy but there is a phone number to call that you can get from the contact info of the website. That's how I always communicate with them. I never pay with money orders or check so don't know about that. I've had good experiences with them and will definately buy again. Actually, I just placed an order of two Ranma sets from sphiatt couple of minutes ago.
I can understand how people are complaining but it sounds like it's because they sent e-mails and didn't call.. if you ever have problems with them, call them directly and they'll take care of the problem.
I can understand how people are complaining but it sounds like it's because they sent e-mails and didn't call.. if you ever have problems with them, call them directly and they'll take care of the problem.