i think right now ADV is trying to do some serious damage control....
the issue about the slashed/marked/annihilated upc codes and the crushed art boxes surfaced a few days ago on the AOD forums. someone then pointed out the disclaimer at the bottom of the page...
"Products offered through this sale are clearance and close-out items. As such, the bar codes may be reconfigured, replaced or physically altered (including punching or drilling). Some products may be open box. Some products may be delivered without any packaging. ADV warrants title only, and offers no other warranty expressed or implied, as to condition, merchantability, or use of any product. Products sold AS-IS. All sales final. "
unfortunatley for the folks at ADV the disclaimer was posted AFTER all (or at least the majority) of the orders had gone through. it just went up this tuesday i believe! many people on AOD are making an effort to either do a chargeback with their credit card companies or are busy trying to get something done through ADV's customer service.
Their customer service rep allen said this:
"All right, to sum up in one message what has happened here.
All items on the sale were overstock/cut out items. Many were returns from other outlets/retailers back to our warehouse. Condition was varied in terms of how the UPC codes were marked.
For future sales, I will be making sure that all of this information is up front. All I can do at this point is offer my apologies.
If you are unsatisfied, please send an email to [email protected]
Please give it some time as they are still working through all sale orders from the last couple of weeks. If that doesn't work for you, PM me and I'll do what I can from my end.
Again, my apologies for not popping in yesterday. I should have just said I was looking into it, and not left you guys hanging. "
Im pretty sure that the upc slashing was done at thier warehouse but i may be wrong as this message does not really confirm a whole lot as to what they are actually going to do about this whole issue.
EDIT: just a note: this is a pic taken by a guy on the AOD forums of his/her order: click here
the issue about the slashed/marked/annihilated upc codes and the crushed art boxes surfaced a few days ago on the AOD forums. someone then pointed out the disclaimer at the bottom of the page...
"Products offered through this sale are clearance and close-out items. As such, the bar codes may be reconfigured, replaced or physically altered (including punching or drilling). Some products may be open box. Some products may be delivered without any packaging. ADV warrants title only, and offers no other warranty expressed or implied, as to condition, merchantability, or use of any product. Products sold AS-IS. All sales final. "
unfortunatley for the folks at ADV the disclaimer was posted AFTER all (or at least the majority) of the orders had gone through. it just went up this tuesday i believe! many people on AOD are making an effort to either do a chargeback with their credit card companies or are busy trying to get something done through ADV's customer service.
Their customer service rep allen said this:
"All right, to sum up in one message what has happened here.
All items on the sale were overstock/cut out items. Many were returns from other outlets/retailers back to our warehouse. Condition was varied in terms of how the UPC codes were marked.
For future sales, I will be making sure that all of this information is up front. All I can do at this point is offer my apologies.
If you are unsatisfied, please send an email to [email protected]
Please give it some time as they are still working through all sale orders from the last couple of weeks. If that doesn't work for you, PM me and I'll do what I can from my end.
Again, my apologies for not popping in yesterday. I should have just said I was looking into it, and not left you guys hanging. "
Im pretty sure that the upc slashing was done at thier warehouse but i may be wrong as this message does not really confirm a whole lot as to what they are actually going to do about this whole issue.
EDIT: just a note: this is a pic taken by a guy on the AOD forums of his/her order: click here
![[Image: kogepansigcopy.jpg]](http://img.photobucket.com/albums/v490/vegeta76/kogepansigcopy.jpg)