F/x is losing a customer

[buffgod]

I have been let down consistantly by F/x, from defective disks to recieving disks that look like a cat used it for a scratching post. F/x put out YuYu hakusho box set one and two which, in my opinion, were perfect sets aside from the japanese traslations missing from the first box set but that doesn't bother me. I was expecting the third set to be same quality. A tear came to my when I found out that the qualtiy of video I was watching was the worst I had ever seen. Why couldn't they stick to the formula , I figure if your making sets that come out perfect then why change the process. I think this was the last draw with F/x I think I will stick with MAC or another company that has a good track record with qulity. Everytime I think of buying F/x I find myslef hoping the disks won't be lemons with under parr video and sound, or even working at all, etc. Damnit They could have had a perfect set of Yu YU hakusho if they werent so...????
Help me anwser this one comrades that have been let down by F/x