03-30-2004, 09:41 PM
Guys, I'm new to this website and everyone seems very friendly, so i would like to ask for help.
I recently purchased several FX titles from here including Martian Successor Nadesico Perfect Collection. (MarSuccNaPeCC). Unfortunately, the first disc of the series has a section (roughly episodes 4-6) that was pretty errored out of the box (hangs, blotchy, etc.), i tried cleaning the disc a couple times with no luck. There is no noticible damage on the disc.
I'm hope someone could tell me what I should do or how these things are generally handled around here. I looked around the website for an email address, but all I can find is [email protected], and nothing indicates that that email would accept complaints. How can I contact whoever is in charge of sales/returns/whatever? If someone in charge reads this, I can be contacted directly at [email protected], or a reply on this thread will be fine.
Thanks alot guys,
Vile
I recently purchased several FX titles from here including Martian Successor Nadesico Perfect Collection. (MarSuccNaPeCC). Unfortunately, the first disc of the series has a section (roughly episodes 4-6) that was pretty errored out of the box (hangs, blotchy, etc.), i tried cleaning the disc a couple times with no luck. There is no noticible damage on the disc.
I'm hope someone could tell me what I should do or how these things are generally handled around here. I looked around the website for an email address, but all I can find is [email protected], and nothing indicates that that email would accept complaints. How can I contact whoever is in charge of sales/returns/whatever? If someone in charge reads this, I can be contacted directly at [email protected], or a reply on this thread will be fine.
Thanks alot guys,
Vile